Legal
Privacy Policy.
This Privacy Policy explains what rolandfrasier.com (the “Site”) collects when you visit, why we collect it, who helps us run the Site, and how to ask us to delete what we hold about you. It is written in plain English on purpose. If anything here is unclear, email us and a person will answer.
This Privacy Policy is part of our website Terms of Use. By using the Site you agree to both. We may update this page from time to time. When we do, the effective date at the bottom changes, and the new version applies from that date.
1. What we collect
There are two kinds of information.
- Information you give us. Your name, email address, company, website, and whatever you write in a form. You give this to us when you subscribe to the newsletter, request a free guide or tool, ask about consulting, or invite Roland to speak.
- Information collected automatically. Which pages you visit, which link brought you here (for example a link in an Instagram message or a YouTube description), the country you are visiting from, the type of device you use, and the site that referred you. We do not store your IP address. Where we keep a record of your browser we keep a one way hash of it, which cannot be turned back into the original.
2. How we use it
We use what you give us to do the thing you asked for: send the newsletter, open the guide, deliver the tool, or reply to your note. We use what we collect automatically to understand which posts, videos, and messages bring people to the Site and which pages they find useful, so we can make better ones. We do not sell or rent your information, and we do not use it for advertising on other sites.
3. Who helps us run the Site
We work with a small number of companies. Each one only sees what it needs to do its job.
- Vercel hosts the Site and serves every page.
- Supabase stores the forms you submit, the leads you create, and the record of tracked link clicks and page views described below.
- PostHog gives us page level analytics. It is loaded through our own domain, session replay is switched off, and it does not build a profile of you unless you have given us your email.
- Beehiiv sends the Off the Org Chart newsletter and delivers the free guides by email when you request one.
- ManyChat, working through Meta’s Instagram platform, powers the automatic replies and direct messages you receive when you comment a keyword on one of Roland’s Instagram posts. Meta’s own privacy policy applies to Instagram itself.
- YouTube, Apple Podcasts, and Spotify provide the video and audio players embedded on the Site. When a player loads, those companies may set their own cookies under their own policies.
We may also share information when the law requires it, for example in response to a court order, or to protect the Site and the people who use it.
4. Cookies
A cookie is a small text file stored in your browser. We use a few, all of them set by us, and none of them used for advertising.
- rf_vid: a random visitor id so we can count a return visit as the same person. Lasts 400 days.
- rf_first: records the first link that brought you to the Site, so we know which post or message introduced you. Set once, lasts 90 days.
- rf_last: records the most recent link that brought you to the Site. Updated on each tracked visit, lasts 90 days.
- rf_attr_js: a copy of rf_last that our analytics can read, minus any messaging id. Lasts 90 days.
- rf_skills, rf_dealstack, and similar: remembers that you have already opened a free guide, so this browser is not asked for your email again. Lasts 180 days.
Your light or dark theme choice is kept in your browser’s local storage, not in a cookie, and never leaves your device. You can clear or block cookies in your browser settings. The Site still works without them, though a guide you unlocked may ask for your email again.
5. How long we keep it
- Tracked link clicks and page views: 400 days, then deleted.
- Instagram comment text used to match a message to the post it came from: 90 days, then deleted.
- Newsletter subscriptions and guide requests: for as long as you stay subscribed, or until you ask us to delete them.
- Consulting and speaking inquiries: for as long as the conversation is live, or until you ask us to delete them.
6. Your choices
Every newsletter email has an unsubscribe link, and it works the first time. You can ask us to see, correct, or delete anything we hold about you by emailing roland@digitalmarketer.com. We will confirm and complete the request within thirty days. Deleting your record with us removes it from Supabase and from our newsletter list. It does not reach into your Instagram or Meta account, which you control through those apps.
7. Security
Information travels to us over an encrypted connection and is stored with providers who publish their own security practices. Access is limited to the people who run the Site. No system on the internet is perfectly secure, so we ask you not to send us anything you would not want stored, such as financial account details.
8. Other sites
The Site links to other companies’ websites, including the free tools built by companies Roland co founded. Once you leave rolandfrasier.com, their privacy policy applies, not this one. Please read it before you enter your details there.
9. Children
The Site is written for business owners and is not directed at anyone under 18. We do not knowingly collect information from children.
Questions about this policy, or about anything the Site does with your information, go to roland@digitalmarketer.com.